Podcast: Human Understanding
Learn what 37 years can teach you about human understanding with NRC Health president Steve Jackson. →
The latest news and industry
perspective from NRC Health.
Podcast: 2019 NRC Health Symposium
Check out this podcast from the 2019 NRC Health Symposium in Nashville, Tennessee. →
Star ratings and reviews significantly improved provider online reputation at Children’s Wisconsin
Children’s Wisconsin, a pediatric health system with two hospitals, wanted to better understand the patient and family experience, and wanted →
Better data, better health-system strategy: Highlights from SHSMD
Recently, some of the industry’s brightest minds gathered for the 2019 Society for Healthcare Strategy and Market Development (SHSMD) Connections →
Executive Q&A with Vetter Senior Living’s President, Glenn Van Ekeren
Consumer expectations are changing in the senior-living arena. Personalized experiences are now expectations, not only in hospitals, but also in senior-living communities. Glenn Van Ekeren, the President of Vetter Senior Living, explains what he is seeing as the expectations of his consumers and what Vetter Senior Living is doing to keep up with these expectations, especially in light of a looming caregiver shortage. →